Our goal is to ship all orders complete within 90 days from the receipt of your order. If 90 days is exceeded you will be notified and will be given the option to either consent to wait for any backordered items or to cancel the order or any remainder thereof.
FAQ
- What do I do if a Lions Shop item I need is on backorder?
- How long will it take to receive my Lions Shop order?
- Can I add items to a Lions Shop order I just placed or change an item on that order?
- I need something but it isn't available in the Lions Shop store. How can I order this?
- Do I need a username and password for the Lions Shop?
- Is my online purchase secure?
- Why do you need my email address for the Lions Shop?
- Will I be charged sales tax in the Lions Shop?
- Can I select the font for engraving?
- How much time do I need to allow for engraving?
U.S. Member Service Center
1-630-203-3830
1-630-468-6900 (Technical Support)
Hours: 8:00 AM - 4:30 PM (CST)
India Regional Office
91-22-61217900
Hours: 9:00 AM - 5:30 PM (IST)
Japan Regional Office
+81-50-1791-5820 (Japanese)
+81-3-6811-7145 (English)
Hours: 9:00 AM-5:00 PM (JST)