The Lions Shop will replace, exchange or give credit for any non-personalized item(s) in saleable condition up to 90 days after the date of purchase. All apparel items are decorated at the time of order and cannot be exchanged or returned for credit.
FAQ
- What do I do if a Lions Shop item I need is on backorder?
- How long will it take to receive my Lions Shop order?
- Can I add items to a Lions Shop order I just placed or change an item on that order?
- I need something but it isn't available in the Lions Shop store. How can I order this?
- Do I need a username and password for the Lions Shop?
- Is my online purchase secure?
- Why do you need my email address for the Lions Shop?
- Will I be charged sales tax in the Lions Shop?
- Can I select the font for engraving?
- How much time do I need to allow for engraving?
U.S. Member Service Center
1-630-203-3830
1-630-468-6900 (Technical Support)
Hours: 8:00 AM - 4:30 PM (CST)
India Regional Office
91-22-61217900
Hours: 9:00 AM - 5:30 PM (IST)
Japan Regional Office
+81-50-1791-5820 (Japanese)
+81-3-6811-7145 (English)
Hours: 9:00 AM-5:00 PM (JST)