What is a beneficiary?
- A beneficiary is a person served. This may be a preschooler whose vision is screened by a Lion, a recipient of cataract surgery funded by LCIF, a community member enjoying a public park funded by a Lions club, etc. One beneficiary = One person served.
What is the 3k Beneficiary Cap?
- It’s a cap (limit) placed on the number of individuals that LCI reports for each individual service activity.
- For each service activity conducted by Lions, there are a number of beneficiaries (aka, people served).
- Lions enter the number of beneficiaries into MyLion when they report their service activities.
- Lions may enter as many beneficiaries as they believe were served.
- However, when LCI reports out on our total beneficiaries served, we cap each individual service activity to 3,000 people served. For example:
- Club A does a Type 2 diabetes screening and reports 200 people served.
- Club B conducts a highway clean up in their town and reports 5,000 people served.
- When LCI reports the total number of people served, it would be 3,200 (the 200 served by Club A and a capped 3,000 people served by Club B).
Is the cap new?
- The cap was put in place in March of 2015.
Then why are we talking about it now?
- Because the Service Activities Division previously made a decision to remove the 3k cap effective July 1, 2018. After a thorough analysis, we are putting the cap back on.
Why are we putting the cap back on?
- Accuracy. Lions report thousands of service activities each year. It’s not possible for LCI to individually review and verify the accuracy of each report. Putting on a cap allows us to remove statistical outliers with an outsized impact on metrics.
- Consistency. The cap has been on for years, and removing it causes a large spike in our beneficiary numbers. We want to be able to provide consistent, year-over-year service trend data.
- There is a reputational risk to LCI if we report numbers that we know are often the result of error or miscalculation. Taking a conservative approach to service reporting mitigates this risk.
How do we know that service activities with more than 3,000 beneficiaries are often reported in error?
- Back in 2015, a thorough statistical analysis of four years of service reporting data was conducted by LCI, which determined that service activities with more than 3,000 beneficiaries are statistical outliers.
- This still hold true today. For the first half of the 2018-2019 year, only 4% of reported service activities had more than 3,000 beneficiaries. However, these activities accounted for more than 74% of our total beneficiaries served.
- In March of 2019, the GAT conducted an outreach to 32 clubs across six constitutional areas that had all reported service activities with more than 3,000 people served. Over half of the clubs reported that they made a simple reporting error, such as a miscalculation, reporting dollars raised instead of beneficiaries served or using faulty logic.
Who approved the decision to put the cap back on?
- The Lions Clubs International Board of Directors.
- This decision is documented in the Service Activities Committee report from the April 2019 meeting in Reykjavik, Section A.2.
What else is Service Activities doing to improve the quality of our service reporting data?
- Developing an updated comprehensive guide to calculating beneficiaries
- Incorporating training reporting into existing resources whenever possible
- Increasing the promotion of both the importance of reporting service, and how to do so
- Researching ways that we can more accurately reflect the true impact of Lions’ service