MyLion Release – November 14th, 2023
What’s new
Mobile App:
- In preparation for the new Lion Portal’s rollout, the current version of MyLion has been removed from the Google Play Store. However, you can still conveniently access MyLion and all its functions via your desktop browser.
MyLion Release – April 12, 2022
What’s new
Web enhancements:
- Updated the invites feature so that if an activity’s key fields are edited, an updated invite email will trigger to anyone who received an original email:
- Activity Name
- Activity Date(s)
- Activity Times
- Place Name
- Address
- Description
- Improved user experience so that Activity Creators are not automatically listed as attending an event
- Improved user experience so that club officers have permission to edit and delete activities created by someone else in their club
Bug fixes
Web fixes:
- Fixed an issue so that copying an activity works properly if original activity was planned and copied activity is past
- Fixed an issue so that planned activities required fields are validated when the activity is saved as draft
- Fixed an issue so that an uploaded picture properly displays if the user selects ‘Go Back’ button during the creation of a planned activity
- Fixed an issue so that activity metrics load and display consistently
MyLion Release – March 17, 2022
What’s new
Web enhancements:
- Improved the Plan Future Activity - Invites - A copy of the invite will now be sent to the activity owner when at least one invite is sent
- Improved the Activities page - Search - Added help text to the search field to indicate Activity Name is required for the search feature
Bug fixes
Web fixes:
- Fixed an issue so that images are loaded correctly to an activity during edit mode
- Fixed an issue so that Reset Password emails are translated
- Fixed an issue so that verbiage is clear on the Confirmation Message when a user updates their email in the User Profile
- Fixed an issue so that the activity date displays correctly if the activity is edited
- Fixed an issue so that there is minimal delay when uploading a picture via the User Profile
- Fixed an issue so that Multiple Day and Single Day entries are retained properly in the display
MyLion Release – February 18, 2022
What’s new
Web enhancements:
- Improved activity privacy settings - Added help text if privacy selection restricts visibility to club or individual
- Improved activity invites - Updated the invites page with a skip option. Updated the confirmation message to indicate status of invites sent.
- Improved the activities’ lists with consistent sort order across all pages
Bug fixes
Web fixes:
- Fixed an issue so that images are loaded correctly in the user profile
- Fixed an issue so that draft activities are displayed correctly on the Activities page
- Fixed an issue so that a console error on the metrics page displays an appropriate message to the user
- Fixed an issue so that conversion rates are properly edited based on date changes
- Fixed an issue so that activities with privacy setting of club are shown correctly in the Member Portal
- Fixed an issue so that invitees are retained on the preview page when the map is opened
- Fixed an issue so that a user’s name that has special characters can complete registration
Mobile fixes (Android):
- Fixed an issue so that users can access activity details via the club profile
MyLion Release – January 20, 2022
What’s new
Web enhancements:
- Updated Login page with Lion Account ID help text and new error page
Bug fixes
Web fixes:
- Fixed an issue with various translation errors within the application
- Fixed an issue so that past activities show correctly in the Member Portal Discover section
- Fixed an issue so that future activity dates show correctly
- Fixed an issue with the District Activity Details export so that Funds Donated and Funds Raised show correctly
- Fixed an issue with redistricted clubs so that the Metrics page show correct values for the club in the new district
- Fixed an issue with the Activities page so that filters clearly identify activity statuses
- Fixed an issue so that the Home page shows upcoming activities correctly
Mobile fixes (Android and iOS):
- Fixed an issue so that District officers are shown on the District Profile Officers tab
MyLion Release – December 16, 2021
What’s new
Web and Mobile enhancements:
- Updated the Total Volunteers metric to include the following question: - Did participants include non-Lion family members?
Bug fixes
Web fixes:
- Fixed an issue so that activities displayed on the Metrics page will show in the New Report Form format
- Fixed an issue with iPad Safari Browser so that a pink bar error no longer displays
Mobile fixes (Android):
- Fixed an issue so that the invite button does not auto-populate invitees between activities
Mobile fixes (iOS):
- Fixed an issue so that the Metrics Summary on the Club Info page retains the selected year
MyLion Release – November 18, 2021
What’s new
Web and Mobile enhancements:
- Updated so that Featured photos and Photo Galleries will be included during the Copy/Duplicate process
Bug fixes
Mobile fixes (Android and iOS):
- Fixed an issue so that Lion Years show the combined total of all Lion Years of a member
- Fixed an issue so that Officers are not duplicated in the Officers tab of the Club Profile
Mobile fixes (Android):
- Fixed an issue so that Time Zone will be displayed while viewing an activity
Mobile fixes (iOS):
- Fixed an issue so that the Edit button shows in the Details tab of an activity accessed using the Club Profile
- Fixed an issue so that User Profiles of registered users will open when accessed using the Officers tab of the Club Profile
MyLion Release – October 21, 2021
What’s new
Web enhancements:
- Updated Registration so Members without a valid date of birth on record will be prompted to provide an actual date of birth to proceed
- Updated Login with a Remember Me option so that the Lion Account ID of the user can be saved to speed up future logins
Mobile enhancements (Android and iOS):
- Updated the Report forms to allow users to identify if a Donation is an LCIF Donation
Bug fixes
Web fixes
- Fixed an issue so that the Support Email that generates to club officers if a member registers using the Verification Questions is translated
- Fixed an issue so that Dates and Times for activities show consistently
Mobile fixes (Android and iOS):
- Fixed an issue to allow officers to update the Club Profile page
Mobile fixes (Android):
- Fixed an issue so that when the back arrow is used while reporting an activity, the app will not freeze
Mobile fixes (iOS):
- Fixed an issue so that the Club Bio displays properly on the Club Profile page
MyLion Release – September 24, 2021
What’s new
Web enhancements:
- Updated the Report flows to capture if an activity is an LCIF Donation.
Mobile enhancements (Android and iOS):
- Updated the Report flows to capture if an activity is an LCIF Donation.
Bug fixes
Mobile fixes (Android and iOS):
- Fixed an issue so that Badges properly display
MyLion Release – July, 22, 2021
What’s new
Web enhancements:
- Registration
- Added 3 verification questions to the registration process to assist users with updating their information securely
- Added text wrapping to the results for the club search during the identification step so that users can see the full Club Name and ID
- Newsfeed
- Updated the web to match the app newsfeed to show the users who liked a post
Mobile enhancements (Android and iOS):
- Registration
- Added 3 verification questions to the registration process to assist users with updating their information securely
- Add text wrapping to the results for the club search during the identification step so that users can see the full Club Name and ID
- Removed the Cause field if the Activity Type of Meeting is selected
- Updated Registration by simplifying Guest User Conversion to a full Lion Account
Bug fixes
Web fixes:
- Fixed an issue so that Alpha Leo members under the age of 18 years old will now be able to register.
- Fixed an issue so that decimal points cannot be entered for the People Served & Total Volunteers.
- Fixed an issue so that values will truncate on the various Metrics sections if the value exceeds 7 numbers.
Mobile fixes (Android):
- Fixed an issue so that the Activity Level can be edited while in future activity mode
- Fixed an issue so that the geo location and map work while in edit mode
MyLion Release – June 17, 2021
What's new
Web enhancements:
- Childhood Cancer Project Types
- Updated the Childhood Cancer Project Types to reflect the following options starting 7/1/21:
- Childhood Cancer Awareness, Education and Advocacy
- Organization or Facility Assistance
- Entertainment and Recreational
- Child and Family Tutoring
- Family Assistance
- Professional Training and Support
- Other Childhood Cancer Service Activity
- Future Activities
- Updated the future activity form so that Time Zone is displayed based on the selected address of the activity
Mobile enhancements (Android and iOS):
- Project Types
- Added Project Type selection to the future and past activity forms.
- Updated the future activity form so that Time Zone is displayed based on the selected address of the activity
Bug fixes
Web fixes:
- Fixed an issue so that cancelled clubs no longer appear on the Metrics Export if the cancelled club did not report service projects for the exported fiscal year.
Mobile fixes:
Android:
- Fixed an issue so that the Following/Followers count is updated correctly when viewed while in the User Profile page
iOS:
- Fixed an issue so that metrics correctly display when viewed while in the Metrics tab and the User Profile page
MyLion Release – May 20, 2021
What's new
- Web enhancements:
- Delegate Confirmation Numbers
- Added an announcement to the Member Portal to let users know to find their Delegate Confirmation Number in their User Profile
- Added messaging in the User Profile to show a user their Delegate Confirmation Number where applicable
- Mobile enhancements:
- LCICon 2021 Delegate Confirmation Numbers
- Added an announcement to the User Profile to let users know to find their LCICON 21 Delegate Confirmation Number in their Account Settings
- Added messaging in the User Profile>Account Settings to show a user their LCICon 21 Delegate Confirmation Number where applicable
Lion Account Release – April 7, 2021
What's new
- Login and registration:
- Registration
- Created an identification process that will allow a user to register with or without a Member ID/Person ID
- Improved messaging throughout the process to be helpful and clear to the user
- Security
- Improved security by allowing only one Lion Account ID for each user
- Updated the User Profile to clearly indicate the Lion Account ID
- Improved password security to assist the user in knowing the strength of their password as they enter it
- Improved security by allowing only one Lion Account ID for each user
- Customer Support
- Improved access to customer service by providing a link to a form on each page
- Created a proactive customer assistance experience so that a user will be provided a customer support form for the following situations:
- Cannot be identified with a record in our system
- User attempted to register but is less than 13 years old
- User did not have an email or mobile number on file
- User required general assistance with registration/login
- Responsive Designs
- Created responsive designs for tablet and phones
- Registration
- Improved the Report Form to clearly indicate if the user is Saving a Draft vs. Reporting the Activity
Bug fixes
- Fixed an issue with the export feature to show Total Volunteers
- Fixed an issue so that the Discover feature shows the correct amount of officers using the club filter
MyLion Release – February 18, 2021
What's new
- Web updates:
- Updated the Metrics page to include all Activity Levels: Club Activities, District Activities and Multiple District Activities
- Updated the report feature alert messages regarding the caps for club level activities for the following metrics:
- People Served = 3,000
- Volunteer Hours = 1,200
- Funds Donated = $200,000
- Funds Raised = $250,000
- Mobile updates (iOS, Android):
- Updated the report feature alert messages regarding the caps for club level activities for the following metrics:
- People Served = 3,000
- Volunteer Hours = 1,200
- Funds Donated = $200,000
- Funds Raised = $250,000
- Updated the report feature alert messages regarding the caps for club level activities for the following metrics:
Bug fixes
- Web updates:
- Fixed an issue with the pagination on the Metrics page
- Fixed an issue so that Club Administrators who are non-members can now use the Messages feature
- Moile updates:
- iOS and Android
- Fixed an issue so that Innovative Badge will now unlock
- Fixed an issue so that the Follow buttons are consistent when moving between tabs
- Android only
- Fixed an issue so that the “Who can see this?” option is defaulted to Everyone
- Fixed an issue so that the Report button does not display on activities that were already reported
- Fixed an issue so that the title bars for Future Activities and Past Activities remain consistent in the activities list
- iOS only
- Fixed an issue so that the image upload for activities allows the use of the camera
- Fixed an issue so that the image upload for activities allows screenshots
- iOS and Android
MyLion release on January 21, 2021
What's new
- Web experience
- Updated the Invite emails to include the Location, Date and Time
Bug fixes
- Web experience
- Fixed an issue so that users with memberships in more than one club will be able to see their secondary club via the Member Portal
MyLion release on August 27, 2020
What's new
- Updated Metrics
- Added new "Export" feature including:
- Club, District and Multiple District Activity Details Reports
- District, Multiple District, Constitutional Area and All LCI Summary Reports
- Added "Funds Raised" to the Metrics Page
- Added new "Export" feature including:
Bug fixes
- Fixed a mobile issue regarding the overlay of large numbers on the metrics section of the club profile
- Fixed a mobile issue regarding the signature activity checkbox is now editable.
MyLion release on August 7, 2020
What's new
- Updates to the web experience:
- Multiple Currencies update
- Enhanced the “Report” forms for “Funds Donated” and “Funds Raised” to allow the user to select a local currency
- The system will automatically convert the value to USD and display the conversion
- Threshold values will alert the user if a USD value seems high:
- Funds Donated threshold = $12,000
- Funds Raised threshold = $10,000
- Clarified the “People Served” 3,000 cap message to reflect reference to club activities
- Enhanced the “Report” forms for “Funds Donated” and “Funds Raised” to allow the user to select a local currency
- Updated the system to provide a warning message if the browser detected is Internet Explorer
- Multiple Currencies update
- Updates to the mobile experience
- Enhanced the Funds Donated and Funds Raised metrics to be consistent with the Web
Bug fixes
- Fixed an issue in “User Profile” where labels were missing
MyLion release on June 22, 2020
What's new
- Member Portal
- Created an automated tour to be available to users upon first entry into the new Member Portal
- Created a link called ‘Take the Tour’ to allow re-entry into the tour
- Created a new responsive landing page named Member Portal for users to easily manage the following features:
- Newsfeed
- Post pictures and captions to share with others who follow you
- View posts of others who you follow
- View your followers and who’s following you
- Build Your Newsfeed (Discover)
- Expand this tab to search for clubs, users and activities
- Follow clubs, users and activities
- View a club’s profile page
- Enhanced the filters for each section to refine search results
- Allow users to search and filter by Club Specialty
- Announcements
- Displays system alerts
- Service Metrics
- View aggregated metrics for Club, District or Multiple District based on the user’s title
- Select ‘See All’ to access the MyLion Metrics page for additional details
- Upcoming Club Activities
- View up to 5 upcoming club activities
- Select ‘See All’ to access the MyLion Activities page for additional details
- Resources
- Provides links for support:
- Technical Support in Knowledgebase
- Direct link into product FAQs and ‘How To…’ documents
- Digital products webpage
- View product release notes
- Access product training resources
- View Roadmaps
- Direct link to the MyLion Facebook Forum
- Direct link to the service reporting webpage
- Direct link to the Member Service Center
- Technical Support in Knowledgebase
- Provides links for support:
- Newsfeed
- Created an automated tour to be available to users upon first entry into the new Member Portal
MyLion release on April 13, 2020
What's new
- Updates to the web experience:
- Metrics page
- Improved the layout of the page to better reflect the search option for clubs
- Improved “Search” criteria for clubs and added Club ID and Club Type (i.e. Lions Club or Leo Club) to the results
- Search will now allow search by Club Name, Club ID and Club Specialty
- Updated total metrics to include aggregate numbers for all activity types: Service Activities, Fundraisers, Donations and Meetings
- Updated the “Details” section to allow a sort based on activity types
- Activities page
- Updated the “Activities” page to streamline the capabilities of finding/creating/editing activities
- Improved filter section:
- Added a filter for Activity Level
- Added a filter for Activity Type
- Updated filter names to more accurately depict search results
- Removed the “Manage Signature Activities” and improved the “Signature Activity” selection for each activity
- Improved labeling throughout the page
- Improved filter section:
- Improved “Search” criteria to better locate activities based on activity name and activity location
- Updated the “Activities” page to streamline the capabilities of finding/creating/editing activities
- Plan Future Activity - Invite People page
- Improved “Search” criteria for clubs and added Club ID to the results
- Improved “Search” criteria for individuals to ensure more accurate results
- Metrics page
MyLion release on March 2, 2020
What's new
- Updated mobile experience newsfeed
- A user who follows a club will see posts created by any member of the followed club
- Web experience updates
- Updated featured photo functionality
- A user will be able to replace the defaulted image for an activity using the new report form and the default image no longer appears as part of the photo list
- New activity type created called: “Donation”
- Updated “Organization Receiving Donation” functionality
- A user will be able to enter the name of the organization or individual who received a donation
- Added the message ‘Number of People Served reflects a 3,000 cap per service activity’ in all areas that show “People Served”; update to mobile experience to follow
- Updated featured photo functionality
- Web and mobile experience updates
- Added “Donation” as an activity type; update to Android experience to follow
- Updated the system to include missing Hindi translations
- Allow Guiding Lions to access the clubs they are sponsoring to assist with reporting service
Bug fixes
- Mobile experience updates
- Resolved the issue for iOS where users were unable to save a profile photo
- Web experience updates
- Resolved the issue regarding photos disappearing when changing the activity type
- Resolved the issue for non-member District/Multiple District Admins views on the “My Activities” & “Metrics” pages
- Resolved the issue where users were shown a Dev Mode error if they were timed-out of a MyLCI session
- Resolved the issue where users were being continuously redirected upon login and could not gain access to MyLion, Insights and Learn
MyLion release on January 27, 2020
What's new
- Updated “report a service activity” form
- Updated reporting flows so user consistently lands in the “Report Past Activity” page when reporting activities
- Configured the new form to hide/show fields to minimize what the user sees and limit to only necessary fields
- Added the ability to upload multiple photos for an activity
- Created new preview page
- Streamlined metrics to clearly depict required vs optional fields based on activity type selected
- Added “Organization” field to capture the organization that received donated funds of an activity
- Removed the need to enter time and locations to an activity being reported
- Updated “Signature Activity” to a checkbox
- Display the name of the person who created the activity
- Allow user to move between the old and new forms
- Added “Funds Donated” metric to the Home page, removed “People Served per Member” metrics from the “Home” and “Metrics” pages
- Updated the 'Who can see this?' field to Everyone, Club, District and Multiple District as options
- Multiple District Administrators can now report District level activities
- Updated deletion rules of reported activities
- Activity must have an end date within the current fiscal year
- Activity that ended in the immediate prior fiscal year only if deletion occurs within the 1st 15 days of the current fiscal year
- Reporting officers can delete an activity that anyone created
- Creators & Co-organizers can delete an activity to which they are assigned
- Updated editing rules for reported activities
- Activity must have an end within the current fiscal year.
- Activity that ended in the immediate prior fiscal year only if editing occurs within the 1st 15 days of the current fiscal year
- Reporting officers can edit an activity that anyone created
- Creators & Co-organizers can edit an activity to which they are assigned
Bug fixes
- Resolved issue with the invite emails not being received by the invitees
- Corrected the metric Trees Planted / Cared for to show on the Celebrate and Share page
- Fixed a problem where users were not able to get to the Metrics page by clicking on the metrics section on the Home page
MyLion release on October 24, 2019
Please note that the local name updates apply only to Japan, Korea, China and Taiwan.
What's new
- Updated user profile (web & mobile app)
- Users will be able to update their name in their local language
- The local name will be displayed beneath their English/global name
- Local language characters will not be accepted in the English/global name fields
- Updated memberships in multiple clubs
- Members will be defaulted to their primary club upon login and will have the option to change it in certain areas of the application. (web)
- Areas include: “Home” page, “Metrics” page, “Activities” page
- When searching users in the mobile app, the primary membership will show under the person’s photo. (mobile app)
- When viewing the club roster, the person with memberships in 2 clubs will show in both club rosters. (mobile app)
- Members will be defaulted to their primary club upon login and will have the option to change it in certain areas of the application. (web)
- Navigation Changes (web)
- In the top left corner of MyLion or Insights, users will now be able to click on the app navigation and see the Lions applications to which they have access
- New labels have been applied for ‘Report Past Activity’ and ‘Plan Future Activity’ so that it is more clear to the user which one to select
- Updates to user profile and messages features in Lion Account (web)
- The User Profile and Messages features will now be available from the Lion Account digital ecosystem page
Bug fixes
- The time picker on the web version was updated to allow the user the option to simply type in the time.
- The copy activity functionality in the iOS mobile app was fixed
- The club profile in the iOS mobile app was fixed
- The club metrics drill down for past years in the iOS mobile app was fixed
- The label for the activity description so it shows during edit mode in the iOS mobile app was fixed
U.S. Member Service Center
1-630-203-3830
1-630-468-6900 (Technical Support)
Hours: 8:00 AM - 4:30 PM (CST)
India Regional Office
91-22-61217900
Hours: 9:00 AM - 5:30 PM (IST)
Japan Regional Office
+81-50-1791-5820 (Japanese)
+81-3-6811-7145 (English)
Hours: 9:00 AM-5:00 PM (JST)